Shipping policy
Effective August 2026
## Order handling
Orders should be prepared within three business days unless a listing states a different handling window. The seller shown on the order is responsible for secure packaging, an accurate delivery address label, and valid tracking when the selected service supports it.
## Delivery
Carrier delivery dates are estimates rather than guarantees. Buyers should review their address before checkout and follow the tracking link after shipment. If tracking stops updating for seven days or a package appears lost, contact the seller through the order conversation so the shipment can be investigated.
## Damage or loss
Keep the item, packaging, label, and clear photographs while a delivery review is open. Contact support@cliqket.com if the buyer and seller cannot resolve a damaged, missing, or materially incomplete shipment.